> ## Documentation Index
> Fetch the complete documentation index at: https://docs.bilby.health/llms.txt
> Use this file to discover all available pages before exploring further.

# Xero

> Check an invoice's Xero sync and work the Xero queue.

When Xero is connected, Bilby sends paid invoices to Xero with their payments, refunds and corrections. Connecting Xero is on [Integrations](https://docs.bilby.health/integrations/xero-setup.md).

## Check an invoice's Xero sync

On the invoice, select **Xero** next to the patient's name. You see each step of the sync and whether it is done, waiting or failed. If a step failed, the error is shown, and an admin can select **Re-sync** to try again. Select **Open in Xero** to see the record there.

## Invoices in Xero are locked

Once an invoice is in Xero, you can't add or remove its fees. To charge more, select **Locked**, then **Add adjustment**. Bilby creates a new invoice for the extra fee. You can still take payments and refund.

## The Xero queue

If your practice holds invoices for review (see [Hold invoices for review](https://docs.bilby.health/integrations/xero-options.md#hold-invoices-for-review)), paid invoices wait in a queue instead of going straight to Xero. Only admins see it.

1. On the **Billing** page, select **Xero queue**.
2. Tick the items to send and select **Send to Xero**, or select **Send all**.

If any fail, open the invoice to see why. **Remove** takes an item off the queue straight away, with no confirmation, and Bilby won't send that change to Xero. Make it in Xero yourself if it's needed.


This documentation is built and hosted on [Mintlify](https://mintlify.com), a developer documentation platform.