Open Waitlist and select Add to waitlist. Choose the patient and say what they’re waiting for, such as practitioner, type and days. Anything left blank matches anything. Mark them urgent to put them at the top.
When you cancel or delete an appointment, Bilby suggests waitlisted patients who fit that time. Select Book next to the person who takes it.Bilby doesn’t tell the patient. Contact them yourself.
Use the ⋮ menu on an entry to mark it offered, edit it, or remove it once they no longer need a time.
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