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When an invoice’s funding source is linked to a HICAPS program, such as NDIS, WorkCover or a health fund, the invoice shows a HICAPS claim section.
  1. Make sure each fee has a HICAPS item code in Settings › Services & fees.
  2. On the invoice, select Submit claim.
  3. Watch the claim’s status on the invoice.
While the claim is waiting, you can select Cancel claim. If it fails, the error is shown. Fix the problem and select Resubmit claim. You link a funding source to a HICAPS program in Settings › Funding sources. Connecting HICAPS is on Integrations.