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A fee from the DVA schedule is a DVA item. It is claimed from DVA only: never bulk billed, never on a patient rebate claim, and never charged to the patient. Before you claim, check the patient’s DVA file number and card are on their Details tab. A file number starts with a state letter, for example NX123456. A White Card also needs the accepted condition.
  1. Open the invoice. Under Payments, find the DVA claim row.
  2. If the visit was at the patient’s home, a nursing home or a hospital, add the distance travelled in Edit fee on each DVA line.
  3. Select Claim from DVA.
Refresh the claim and read its reports from the row’s menu, the same as a bulk bill. The DVA lines are settled once DVA accepts the claim. The practitioner’s DVA claim type, on their profile, decides which kind of DVA claim is sent. Not supported yet: speech pathology, optical, dental and community nursing claims, and claiming several DVA invoices at once.