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Billing is where you raise invoices, take payments, give refunds and send invoices to patients and other payers. Medicare and DVA claims also start from the invoice. They have their own page, Medicare and DVA.

Who can use this

Practitioners see only the invoices where they are the practitioner, on the Billing page and everywhere else.

In this section

Services and fees

Set up the services you offer and their fees, including MBS and DVA items.

Find and create invoices

Find an invoice, read its status, and create one from an appointment or on its own.

Work on an invoice

Change fees and the due date, choose who the invoice is billed to, and void it.

Take payments and deposits

Take a payment by card or another method, use prepaid funds, and ask for a deposit.

Email an invoice

Email an invoice, with a Stripe payment page if you like.

Refund a payment

Refund all or part of a payment, and which payments you can’t refund here.

HICAPS claims

Claim through HICAPS from an invoice.

Xero

Check an invoice’s Xero sync and work the Xero queue.

Billing settings

Billing parties, funding sources, payment methods and invoice emails.

Troubleshooting billing

Fixes for common billing problems.