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Bilby checks patients’ Medicare details and sends claims to Medicare and DVA from the invoice. Admins, reception and practitioners can check details and send claims. Practitioners can claim only on their own invoices.

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Before you claim

  • Your practice’s PRODA device is set up. See Integrations.
  • Each practitioner has a Medicare provider number for each location, on their Locations tab.
  • Each fee has its MBS or DVA item. See Set up your services and fees.

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In this section

Check Medicare, concession and IHI details

Check a patient’s Medicare card, eligibility, concession and IHI.

Bulk bill a claim

Send a bulk bill claim for one invoice or many.

Claim a patient rebate

Claim a patient’s Medicare rebate, cancel one, or claim many at once.

Claim statuses and errors

What each claim status means, refreshing claims, and what to do when Medicare returns an error.

Assignment of benefit

Get the patient’s signed assignment of benefit for a bulk bill.

Medicare statements

Print or send a Medicare statement, and the private location warning.

Claim from DVA

Which items are DVA items, what a DVA claim needs, and how to send one.

Troubleshooting Medicare and DVA

Fixes for common Medicare and DVA claiming problems.