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This section covers connecting Bilby to outside services, checking they work, and fixing them when they don’t. Day-to-day use is on the area pages, such as Billing and payments and Medicare and DVA. Only an admin can set up an integration, in Settings. The Integrations list at the bottom of the Settings menu shows which ones are connected and which need attention. Connecting or disconnecting one asks you to confirm it’s you with your second sign-in step, so set up multi-factor authentication first.

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In this section

Set up Medicare

Connect Bilby to Medicare Online through PRODA.

Keep Medicare working

Renewals, deactivating and fixing problems.

HICAPS

Claim from funds and schemes electronically.

Connect Xero

Send paid invoices to your Xero books.

Xero sync options

What goes to Xero and when, and fixing problems.

Card payments (Stripe)

Let patients pay by card.

SMS

Text patients from your practice’s own number.

Email sending

Send email from your practice’s own address.

ePrescribing (ScriptPad)

Let practitioners prescribe from the patient record.

Automatic helpers

Reading referral letters, finding missing details and drafting forms.

Questions about integrations

Common questions about connecting services.